Privacy policy

Last Updated: [14/01/2026]

1. Information We Collect

a. Personal Information

We may collect the following information when you register, place an order, or contact us:

  • Full name

  • Email address

  • Mobile number

  • Shipping & billing address

  • Payment details (processed securely via third-party gateways)

b. Technical Information

  • IP address

  • Browser type & device information

  • Pages visited and usage data

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Manage payments, returns, and refunds

  • Communicate order updates and support requests

  • Improve website/app performance and user experience

  • Prevent fraud and unauthorized access

  • Send promotional or marketing communications (optional)

3. Cookies

We use cookies to:

  • Remember your preferences

  • Analyze traffic and usage patterns

  • Improve site functionality

You may choose to disable cookies in your browser settings, but some features may not work properly.

4. Information Sharing & Disclosure

We do not sell or rent your personal data.

Your information may be shared with:

  • Payment gateways

  • Logistics & delivery partners

  • Legal or government authorities when required by law

All third parties are obligated to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against:

  • Unauthorized access

  • Alteration

  • Disclosure or destruction

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders and services

  • To comply with legal and regulatory obligations

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise your rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of such external sites.

9. Legal Compliance (India)

This Privacy Policy complies with:

  • Information Technology Act, 2000

  • IT Rules, 2011 (India)

  • Digital Personal Data Protection Act, 2023 (India)

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, contact us:

Legal Name: INDERVEER SINGH

📧 Email: support@Luxpods.in
📞 Phone: +919266491355
📍 Address: M-358, Chandra Shekhar Azad colony kishan ganj near pratap nagar metro station Delhi: 110007 (INDIA)